What customers say about us
(4.6 of 5)
- 33 Reviews
Most Recent Reviews
(4.6 of 5)
- 33 Reviews
March 15, 2024
Beaty S
5/
5stars
Friendly and very accommodating staff. Stress free deals
Source:
Google
February 11, 2024
Lopeti S
5/
5stars
Thank you so much. Do appreciate the helpful workers at your botany branch. Very helpful and also very kind .
Source:
Google
Responded on February 12, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Botany South Management
January 29, 2024
clara-jane n
5/
5stars
Mark the store manager in botany south and Mannu the office coordinator both professional and approachable. I’m glad I found Storage King Botany South, I’m positive they would look after my goods with care. Thank you
Source:
Google
Responded on January 30, 2024
Hello Clara-Jane, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Botany South Management
November 13, 2023
Heathcliff I
5/
5stars
Recently hired a small unit 1.5 x 1.5
Very pleased with Mark and the excellent service he provided on the day.
Source:
Google
Responded on November 14, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Botany South Management
November 7, 2023
Lily J
5/
5stars
Excellent customer service, great security and access times, gOod options and fair prices. I did bOok during a sale month so I got a really great deal! =)
Source:
Google
Responded on November 7, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Botany South Management
October 23, 2023
Gregory P
5/
5stars
Great customer service and the time taken from Mark to advise us on the best options. I will refer this to all family and friends coming from abroad to settle here in NZ
Source:
Google
Responded on October 23, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Botany South Management
October 11, 2023
Peter S
5/
5stars
Responded on October 12, 2023
Hi Peter, Thank you!
Storage King Botany South Management
June 20, 2023
Sandrine R
5/
5stars
Great service, Mehul is nice person and helpful. I stored my belongings here for 5 years and they kept in great condition. Fair price too.
Source:
Google
Responded on June 21, 2023
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Botany South Management
May 29, 2023
Sharlet M
5/
5stars
The staff are fantastic... very helpful and friendly
Source:
Google
Responded on May 30, 2023
Thanks for the great review, Sharlet. It is a pleasure to be of service.
Storage King Botany South Management
May 3, 2023
Joanne T
5/
5stars
Responded on May 16, 2023
Hi Joanne, Thank you!
Storage King Botany South Management
January 16, 2023
Jackie B
5/
5stars
it was quick and easy to sign up. the place is lovely and clean. and my space is enough for my things
Source:
Google
Responded on January 17, 2023
Thanks for the great review, Jackie. It is a pleasure to be of service.
Storage King Botany South Management
November 29, 2022
Gregory A
5/
5stars
Neat and tidy
Source:
Google
Responded on December 4, 2022
Hi Gregory, Thank you for the great review!
Storage King Botany South Management
October 2, 2022
Ata K
5/
5stars
Very helpful staff.
Source:
Google
Responded on October 4, 2022
Hi Ata, Thank you for the positive feedback!
Storage King Botany South Management
August 20, 2022
Bahaa A
5/
5stars
A great service and helpful stuff and very clean storage. Very high recommended. Aaa+++
Source:
Google
Responded on August 22, 2022
Dear Bahaa, We really appreciate you taking the time to share your rating with us.
Storage King Botany South Management
June 19, 2022
Nelson F
5/
5stars
Responded on June 20, 2022
Hi Nelson, Thank you!
Storage King Botany South Management
June 11, 2022
T S
5/
5stars
Good place for keeping your items in storage with good security access, have time restricted access to protect your rental storage in overall.
Monthly rental cost is above others but the arguments are for better site access, convenience and site securities.
For long or short term storage the rental fees goes up a good amount every years so depending on your needs, temporary short term usage it's an excellent place to use.
Source:
Google
Responded on June 20, 2022
Dear T, We really appreciate you taking the time to share your rating with us.
Storage King Botany South Management
May 22, 2022
Xander B
5/
5stars
Great experience today, Keinisha was so helpful and made the whole process very easy. Next time I need storage, I'll be heading to storage king
Source:
Google
Responded on May 30, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Botany South Management
February 20, 2022
Carmen T
4/
5stars
Responded on March 4, 2022
Dear Carmen, We really appreciate you taking the time to share your rating with us.
Storage King Botany South Management
February 14, 2022
Daniel S
5/
5stars
Great Price and great customer service. I have been with them for over a year now. And its hassle-free. Highly recommend A++
Source:
Google
Responded on March 4, 2022
Thanks for the great review, Daniel. It is a pleasure to be of service.
Storage King Botany South Management
February 13, 2022
R.S. A
5/
5stars
Responded on February 21, 2022
Hi R.S., Thank you!
Storage King Botany South Management
April 28, 2021
Ryan T
5/
5stars
Responded on April 29, 2021
Hi Ryan, Thank you!
Storage King Botany South Management
January 20, 2021
Cassidy N
5/
5stars
Great service!
Source:
Google
Responded on January 22, 2021
Hi Cassidy, Thank you for the positive feedback!
Storage King Botany South Management
January 4, 2021
Armand M
4/
5stars
Responded on January 7, 2021
Hi Armand, Thank you!
Storage King Botany South Management
September 23, 2020
Pewhairangi T
3/
5stars
Responded on September 25, 2020
Hello Pewhairangi, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to share it with us.
Storage King Botany South Management
May 29, 2020
Elma E
5/
5stars
I am quite happy to recommend Storage King, Botany South. The management was very helpful, and accommodating to suit my need for storage. It is clean, safe and handy. The 50% price for the first two months was an added bonus too. Thanks particularly to Ross Jones whose customer relations skills is par excellent.
Source:
Google
Responded on June 4, 2020
Thanks for the great review, Elma. It was a pleasure serving you as a customer.
Storage King Botany South Management
July 28, 2019
K H
5/
5stars
I recently shifted and it was my first time calling into Storage King Botany South.
I was warmly greeted by Amber. Amber was so very helpful, and professional. She listened to our needs and sought the best Unit available to cater for our immediate needs. Even on her most busiest days she still manages to wear a smile and check in on us if we are OK and needing any further help.
I also found the whole of Botany South team to be all very helpful and friendly (Manager/Jason, Elsie, and Nick).
We are really impressed with the professional and efficient services Storage King in Botany South provides. Most definitely a rating of 5 stars :)
We have no hesitations in recommending Storage King Botany South to anyone.
Source:
ReviewPush
Responded on July 29, 2019
On behalf us all of us at Storage King, I would like to thank you for sharing this great review about our store!
Thank you for taking the time to write about your experience
Storage King Botany South Management
May 22, 2019
Sheryl
5/
5stars
This is the 2nd time I have emailed high praises for Storage King Botany North & Botany South in Auckland and it is all on my own initiative I should add. From back in approximately 2005 both my brother and I had 2 x households of furniture & massive plants in Pots to store for an extensive period. I had called numerous other storage companies and Storage King Botany North was the one I selected. I first had the pleasure of speaking with Sengkee (who has since passed on) who was not only a lovely gentleman but offered me a good price & confirmed by Peter, the Manager. It was soon after that I was dealing with the sweet young girl, Sonia and the lovely Peter Limpus. I then went on to have dealings with the vibrant Kim who also came to quote a moving job at my brothers very large home and then in more recent times I have also dealt with Mark who I found to also be very nice & accommodating. Most of the time, I have dealt with Peter but the service the entire team has provided me has been nothing less than excellent on all levels. They provided my brother & I with good prices & a professional service. They were very efficient & their paper work/invoices were always accurate. More importantly each & every member of this team have always been most communicative, extremely warm, friendly & personable. They have provided the ultimate service in every way possible and would be sure to win over business in the face of Storage King. Everyone of them are such lovely, nice and genuine people in their own right and the kind of individuals you would want as your friends. Whilst they are not a family I always felt as if I was dealing with a happy, caring family who also made me feel like I was part of that family unit. Each member of the team have all been extremely lovely & very personable over the phone as well. One cannot help but feel the great energy & warmth they exude whilst they still work within the perimeters of professionalism. They are not in the slightest bit pushy or forceful about any one of them. They always gave me the impression they were out to help and carry out their job wholeheartedly. They are always most willing, co-operative, helpful, patient, communicative, personable & honest. Never have I experienced a company where each & every team member is so very nice to say the least. Everything they do within the business is done well, with passion and I would give them a "5" Star Rating (Excellent). There has never been a time when they haven't greeted me with a very warm welcome. If the need arose I would only use this Storage Company. I have recommended others to them from the time I first started dealing with Storage King (Botany North & Botany South). I have been nothing less than impressed by their procedures & very personable customer services. They certainly do have a point of difference. They are all fine ambassadors for Storage King but in particular the all important Peter. It is no cliche' when I say that man is brilliant & exceptionally lovely, real & warm when dealing with people. With him at the fore-front of Storage King providing an all-round 1st Class service one could not help but get a great impression of Storage King. I was in Tourism & front-line in Hawaii where customer service is the 'best of the best' and being passionate about customer services myself, I do find customer service in NZ leaves a lot to be desire, so for me to provide this high level of praise, says a a lot.
Staff are usually a reflection of their managers (being Peter in this case). It has always been such a pleasure dealing with this very genuine and warm family-like business. I don't have to tell any of you 'Keep up the great work' as you appear to do it with love & care. No higher praise than that! With the attitude & work ethic you all have, you don't need luck. God bless all of you!
Source:
ReviewPush
Responded on June 2, 2019
This means the WORLD to us! How awesome! Our Kings & Queens are dedicated to being that helping hand in times of moving, storing or packing!
Thanks so much Sheryl, it has been an absolute pleasure to hear this kind of response and we will certainly take this on as both motivation and to keep ourselves to the high standard that has been reflective of our team.
Storage King Botany South Management
April 17, 2018
Tyron E
1/
5stars
I found the management at this branch incredibly rude and disrespectful. I had damage to my property whilst in storage at their facility by a rodent/pest issue that they could not contain but when I brought this up with them they turned around and accused me of bringing the rodents to their facility. I would not recommend using this facility at all as they are incredibly unprofessional and have not sense of urgency when replying to emails.
Source:
Google
November 6, 2017
Taryn D
5/
5stars
We chose Storage King Botany because of the amazing service we received from a lady there called Kim, who was so helpful right from the outset. I initally made several enquiries with storage facilities closer to our home, but found the customer service to be unfriendly, and unhelpful. Many of them were quite dismissive and would not give us the time we needed to figure out what our storage needs were, and what was best for our situation. Frustrated, I called Storage King Botany. Kim was like a breath of fresh air - she was super friendly and helpful, giving me all the information I needed over the phone, and spoke with me about several different size and pricing options, trying to make sure we got what we needed. She even called back to ask for my email address so she could send through some information, and then sent it within a few minutes. Though the price was higher than other facilities I had looked into, and the location was further from our house, I got off the phone from speaking with Kim and said to my husband "that's the one". She made the whole process so easy, right from deciding what storage we would need, to signing up for the space. Even on the last day, when we moved out, she was warm and bubbly, and was super helpful. It's so rare nowadays, to find someone who goes above and beyond, and who does so with a big smile on their face! I absolutely can't say enough about Kim - she was fantastic from start to finish, and if we need to consider storage in the future, we will just head straight back to Storage King Botany because I know that we will get amazing service.
Source:
Google