What customers say about us
- 46 Reviews
Most Recent Reviews
- 46 Reviews
September 2, 2021
Horrible customer service
Source:
Google
Responded on September 7, 2021
Tiffany, we're sorry that we missed the mark with your experience. We will have our Customer Service team look into this immediately.
Storage King Hamilton Central Management
May 11, 2021
Responded on May 13, 2021
Hi Gail, Thank you!
Storage King Hamilton Central Management
January 15, 2021
Very lovely staff
Source:
Google
Responded on January 18, 2021
Hi Susan, Thank you for the positive feedback!
Storage King Hamilton Central Management
July 2, 2020
Excellent service and helpful staff
Source:
Google
Responded on July 6, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Hamilton Central Management
July 2, 2020
Excellent service and helpful staff
Source:
Google
Responded on July 6, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Hamilton Central Management
March 28, 2020
Very happy, we're great to deal with from move in to move out, highly recommended
Source:
Google
March 28, 2020
Very happy, we're great to deal with from move in to move out, highly recommended
Source:
Google
February 10, 2020
Fantastic service today from Josh at your Cambridge branch. He couldn't have been more helpful.
Source:
ReviewPush
Responded on February 10, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Hamilton Central Management
February 6, 2020
Amazing service. Extremely friendly, helpful and efficient. Cant recommend enough. Shane and Carla were so helpful! Thank you.
Source:
Google
Responded on February 7, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Hamilton Central Management
February 6, 2020
Amazing service. Extremely friendly, helpful and efficient. Cant recommend enough. Shane and Carla were so helpful! Thank you.
Source:
Google
Responded on February 7, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Hamilton Central Management
November 29, 2019
It's time for me to eat some humble pie. I incorrectly blamed the staff for things beyond their control. I left a negative rating because of that. Meanwhile, I continued to use their storage units for a few months. When I no longer needed the storage and emptied it out and ended the contract, I was about 1 month ahead in payment, the refund process taught me how awesome the staff are at this location and made me realise that the corporate office was the reason for my initial (legit grievance) and the frustration in processing a refund. To the staff at Storage King Hamilton Central, I'm sorry for the poor review and the lack of respect. Shane, you went above and beyond and I hope this review makes amends for the previous poor review. Regards
Source:
Google
Responded on September 5, 2019
Kiwi, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Storage King Hamilton Central Management
November 28, 2019
It's time for me to eat some humble pie. I incorrectly blamed the staff for things beyond their control. I left a negative rating because of that. Meanwhile, I continued to use their storage units for a few months. When I no longer needed the storage and emptied it out and ended the contract, I was about 1 month ahead in payment, the refund process taught me how awesome the staff are at this location and made me realise that the corporate office was the reason for my initial (legit grievance) and the frustration in processing a refund. To the staff at Storage King Hamilton Central, I'm sorry for the poor review and the lack of respect. Shane, you went above and beyond and I hope this review makes amends for the previous poor review. Regards
Source:
Google
Responded on September 5, 2019
Kiwi, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Storage King Hamilton Central Management
November 13, 2019
After $40 p/m increase over a 2 year period, I'm taking my business elsewhere. Unjustifiable "cost of doing business" increases. Pure greed.
Source:
Google
Responded on November 13, 2019
kiwi, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Storage King Hamilton Central Management
November 13, 2019
After $40 p/m increase over a 2 year period, I'm taking my business elsewhere. Unjustifiable "cost of doing business" increases. Pure greed.
Source:
Google
Responded on November 13, 2019
kiwi, we're sorry that we missed the mark with your experience. We will have our customer success team look into this immediately.
Storage King Hamilton Central Management
September 24, 2019
We recently used Storage King and found their service great. highly recommend them.
Source:
ReviewPush
Responded on September 24, 2019
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Hamilton Central Management
September 6, 2019
Everything was easy, we had to change our storage space- no problem. Had to use the truck to load the shed- no problem. Really good team to deal with.
Source:
ReviewPush
Responded on September 8, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Hamilton Central Management
September 6, 2019
I had nothing but GREAT service for over 5 yrs from the guys here. Shane was an awesome manager and helped whenever I had any issues with access - on my infrequent trips back from Sydney.
Source:
ReviewPush
Responded on September 8, 2019
Hello Craig, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Hamilton Central Management
September 6, 2019
I have been with these guys for 2 years now and they are the best, nothing is too much trouble and their comunication is great.
I have recomended them to others and will continue to do so.
Thanks Storage King, your friendly and efficent staff are a pleasure to deal with
Source:
ReviewPush
Responded on September 8, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Hamilton Central Management
July 27, 2019
Responded on July 29, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Hamilton Central Management
October 31, 2018
Great staff, helpful, certainly cheaper than Auckland, no problems, renting long term.
Source:
Google
October 31, 2018
Great staff, helpful, certainly cheaper than Auckland, no problems, renting long term.
Source:
Google
February 4, 2018
Recommended
Great service from lovely staff, super helpful and a clean and tidy facility, couldn't ask for more.
Source:
Facebook
August 3, 2017
Storing here has been easy and convenient and the staff are very understanding of difficulties along the way.
Source:
Google
May 3, 2017
I have used Hamilton King storage as short to medium storage and always found Shane and his term great to work with.
Source:
Google
January 4, 2017
Not Recommended
Everyone at Storage King was incredibly helpful to a first time storer, they couldn't have made it any easier. I really appreciated their kindness and helpfulness, nothing was too much trouble
Source:
Facebook
April 21, 2016
Friendly and efficient staff, very clean and well presented storage facility.
Source:
Facebook
January 18, 2015
Would highly recommend. Great customer service and prices, made storing all our gear very easy!
Source:
Google
January 18, 2015
Best in class facility and completely customer focused team. Shane, Sheryl and crew couldn't be friendlier or more helpful. We have two units on site and couldn't run the business without them. Access is easy, maintenance great and site is secure. All good.
Source:
Google
April 3, 2014
Shane and his fantastic team deserve huge credit for their professional and caring approach to their clients. Nothing was a problem for them, they always went out of their way to help when and wherever they could, and they put up with clients that had no real idea of what they were doing or when they were doing it!
Thanks heaps guys, made a stressful time that much easier, very much appreciated.
Source:
Google
January 24, 2014
We used this facility for a number of years and it was great. Central and easy access. Would recommend it
Source:
Google
October 8, 2013
Great service from all the team. Very friendly and helpful. No hesitation in recommending.
Source:
Google
June 11, 2013
Awesome team, great service, helpful, works with you and your needs:)
Source:
Facebook
December 20, 2011
Excellent service. Very professional. Free use of truck when you rent a storage spot.
Source:
Google