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FREE Large Moving Pack!
certification

FREE Large Moving Pack!

Reserve a Single Garage and receive a FREE Large Moving Pack valued at $169.
  • 15 x Tea Chest Boxes
  • 15 x Book & Wine Boxes
  • 5 x Carry Boxes
  • 2 x Archive Boxes
  • 2 x Flat Pack Boxes
  • 1 x Port-a-robe box
  • 4 x Storage Bags
  • 2 x Packing Tapes
  • 1 x Packing Knife
  • 1 x Butchers Packing Paper 2.5kg
  • 1 x Acid Free Packing Paper
  • 1 x 5m Bubble Wrap
Items may be substituted to the same value if not available or packs may vary depending on availability.
FREE Medium Moving Pack!
certification

FREE Medium Moving Pack!

Reserve a Half Garage and receive a FREE Medium Moving Pack valued at $119.
  • 10 x Tea Chest Boxes
  • 10 x Book & Wine Boxes
  • 5 x Carry Boxes
  • 2 x Archive Boxes
  • 2 x Flat Pack Boxes
  • 1 x Port-a-robe box
  • 2 x Storage Bags
  • 2 x Packing Tapes
  • 1 x Packing Knife
Items may be substituted to the same value if not available or packs may vary depending on availability.
FREE Small Moving Pack!
certification

FREE Small Moving Pack!

Reserve a Walk In Robe and receive a FREE Small Moving Pack valued at $49.
  • 5 x Tea Chest Boxes
  • 5 x Book & Wine Boxes
  • 2 x Storage Bags
  • 1 x Packing Tape
  • 1 x Packing Knife
Items may be substituted to the same value if not available or packs may vary depending on availability.
Small Moving Pack

Small Moving Pack

  • 5 x XL Packing Carton
  • 1 x Packing Tape
  • 5 x Book Carton Lite Duty
  • 1 x Packing Knife
  • 2 x Packing Bag Large
Items may be substituted to the same value if not available or packs may vary depending on availability.
Medium Moving Pack

Medium Moving Pack

  • 10 x XL Packing Carton
  • 2 x Packing Bag Large
  • 10 x Book Carton Lite Duty
  • 2 x Packing Tapes
  • 5 x Medium Packing Carton Heavy Duty
  • 1 x Packing Knife
  • 2 x Archive Boxes
  • 2 x Flat Pack Carton
  • 1 x Wardrobe Carton + Rail
Items may be substituted to the same value if not available or packs may vary depending on availability.
Large Moving Pack

Large Moving Pack

  • 15 x XL Packing Carton
  • 4 x Packing Bag Large
  • 15 x Book Carton Lite Duty
  • 2 x Packing Tapes
  • 5 x Medium Packing Carton Heavy Duty
  • 1 x Packing Knife
  • 2 x Archive Boxes
  • 1 x Butcher Packing Paper 2.5kg
  • 2 x Flat Pack Carton
  • 1 x Acid Free Packing Paper
  • 1 x Wardrobe Carton + Rail
  • 1 x 5m Bubble Wrap
Items may be substituted to the same value if not available or packs may vary depending on availability.

Advice, how-to's and more

How do I update my account details?

You can contact your local store or our customer service team for assiatance. Alternatively you can view and change your account details easily by logging in to your account via our website. 

How do I know what unit size I need?

We have a handy space estimator to help you choose the right size unit for your needs. If you're still not sure chat to us online or give us a call.

What am I allowed to store?

You can store anything that is not explosive, flammable, illegal, perishable or environmentally harmful. We are always here to help so don't hesitate to give one of our experts a call if you're not sure.

Do you offer powered units?

Yes, some of our units come with lighting and power. Check your local store for availability.

Can I store fresh food or other perishables??

Unfortunately, fresh food or perishable goods can't be stored in your unit.

Can you help me with my packing?

Yes we certainly can. We work alongside our preferred partners to make that happen for you.

Can you help with removalist?

Yes, we can organise a removalist to have your things picked up and delivered into your storage unit. Our movers range from local, interstate and international movers.

What kind of security measures are in place?

Our sites are equipped with surveillance equipment including perimeter fencing, security lighting, controlled entries and CCTV cameras to ensure your things are safe and secure.

Is my stuff insured?

You can choose to insure your goods with us from as little as $1.50 per $1,000 cover, per month.

When do I have to pay?

Generally you pay every month on the annivesary date you put your things into storage. Alternatively you can choose a date that suits you.

How often can I access my things?

You can access your things as often as you like during normal access hours. These hours can vary by store, so check your local store for details.

How do I cancel my booking?

Call or email us at the store to cancel your booking

How many boxes am I going to need?

Before you store, make sure to buy the right boxes and packing materials so you can pack your things according to categories: kitchen, living room, bathroom, garage, etc. It also helps to pack well so you can neatly organise your storage unit and make future access easier. If you're not sure, try our online packing wizard. We have handy contacts to pack it all up and take it off your hands as well. 

What happens if I move out early?

We generally need 14 days notice to vacate the space, but we understand that circumstances can change quickly. Give us a call as early as possible and we can help you manage the rest.

Do I need to sign a contract in order to rent a unit?

We do have an agreement that is in line with Self Storage Association of Australasia requirements. You can view the rental agreement here

What do I have to do before move-in day?

Use our express online check-in feature if you want to save time on the day. Our moving check list will also help you save time.

Can I still access my things on public holidays?

If the store has gate access enabled via a pin code, yes you can. 

What are my payment options?

You can book and pay online or in store. We accept Credit Card, Cash, Cheque, EFT.

Can you provide assistance with moving my things in and out of storage?

We can organise a removalist, and assist with discounted truck, van or trailer hire. Let us know early and we can make the arrangements for you 

More great reasons to choose Storage King

More room to move

Need help? Our expert team have years of experience working with thousands of happy customers. Whether you’re upsizing, downsizing or something in between, we can help.

More boxes

Choose from a huge range of boxes and packing materials including port-a-robes, tape, bubble wrap, protective blankets and more. Click and collect or get it delivered to your door.

More options

No idea how much space you need? Or what services you’d like? We’ll come to your home or office to help customise your solution and provide a free quote.

More locations

Get convenient access with a huge network of stores, extended opening hours and wide range of spaces. Plus you can start today, with no waiting period and no long-term contracts.