What customers say about us
- 29 Reviews
Most Recent Reviews
- 29 Reviews
October 21, 2021
I had my stuff with these guys for a few months and the units are not secure from dust and dirt so make sure you cover all your couches and beds! My moving company said he had never seen so much dust in a storage unit he's picked up from and said I should take pictures. When I rung them to explain they said it's not their job to help me it's all handled by a third party insurance company and I have to pay a fee to make a claim etc. They didn't seem to understand what I was asking or want to help me, just kept saying they don't deal with these problems etc. ALSO they couldn't even email me a final invoice total for what I owed them (they sent me a weird screenshot), I had to pay them a different way that I had been paying them the whole time seemed really odd. Then didn't send me a single conformation of my payment so I have no idea if they got it. Pretty casual practices for a big company I would avoid these guys it's so expensive for what you actually get.
Source:
Google
September 22, 2021
Responded on September 27, 2021
Hi Rob, Thank you!
Storage King Riccarton Management
June 7, 2021
Responded on June 9, 2021
Hi Ashleigh, Thank you!
Storage King Riccarton Management
January 27, 2021
After ringing all the other storage company's I rang u guys n Steve.(I'm sure it was Steve lol) was amazing! Great no fuss service .even a cold bottle of water .it was so hot..some free box's too!!! Highly recommended to ally friends n whanau!!
Source:
Google
Responded on February 2, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Riccarton Management
September 4, 2020
Responded on September 7, 2020
Dear KiNoy, We really appreciate you taking the time to share your rating with us.
Storage King Riccarton Management
September 4, 2020
Responded on September 7, 2020
Dear KiNoy, We really appreciate you taking the time to share your rating with us.
Storage King Riccarton Management
August 20, 2020
Good service and.good rates
Source:
Google
Responded on September 17, 2020
Hi Braden, Thank you for the positive feedback!
Storage King Riccarton Management
August 20, 2020
Good service and.good rates
Source:
Google
Responded on September 17, 2020
Hi Braden, Thank you for the positive feedback!
Storage King Riccarton Management
July 20, 2020
Stored some furniture and general household items for a couple of weeks, and was incredibly impressed with the service offered by the team. Nothing was too much trouble, and everybody that I spoke to bent over backwards to help me and to check if I needed different size unit before the rental started, or if I needed to change my booking for any reason. Whatever I needed, wasn't going to be a problem.
I would not hesitate to recommend them to anybody, and if I ever need storage again then I know exactly where I'll be going.
Special shout out to Wendy and Rami, who were both just so willing and eager to make the whole process as simple as possible, gave excellent customer service, and were just both absolutely delightful to deal with.
Source:
Google
Responded on July 22, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Riccarton Management
July 20, 2020
Stored some furniture and general household items for a couple of weeks, and was incredibly impressed with the service offered by the team. Nothing was too much trouble, and everybody that I spoke to bent over backwards to help me and to check if I needed different size unit before the rental started, or if I needed to change my booking for any reason. Whatever I needed, wasn't going to be a problem.
I would not hesitate to recommend them to anybody, and if I ever need storage again then I know exactly where I'll be going.
Special shout out to Wendy and Rami, who were both just so willing and eager to make the whole process as simple as possible, gave excellent customer service, and were just both absolutely delightful to deal with.
Source:
Google
Responded on July 22, 2020
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon!
Storage King Riccarton Management
July 8, 2020
Incredible customer service. The team went above and beyond to meet my needs. Would highly recommend.
Source:
ReviewPush
Responded on July 8, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Riccarton Management
February 11, 2020
Responded on February 12, 2020
Hello Jesse, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Riccarton Management
February 11, 2020
Responded on February 12, 2020
Hello Jesse, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Riccarton Management
February 10, 2020
I stored some things over summer and used the trailer hire. The staff were very helpful, friendly, and organized. I will definitely come back here if I need to store stuff again!
Source:
Google
Responded on February 11, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Riccarton Management
February 10, 2020
I stored some things over summer and used the trailer hire. The staff were very helpful, friendly, and organized. I will definitely come back here if I need to store stuff again!
Source:
Google
Responded on February 11, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Riccarton Management
January 31, 2020
Kept some furniture here while in between flats. It was easy to organize, the staff were helpful and offered fair prices. No problems whatsoever :)
Source:
Google
Responded on February 4, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Riccarton Management
January 31, 2020
Kept some furniture here while in between flats. It was easy to organize, the staff were helpful and offered fair prices. No problems whatsoever :)
Source:
Google
Responded on February 4, 2020
This is great news! We're so happy to know that you had a good experience.
Storage King Riccarton Management
December 5, 2019
The amazing staff at Storage King on Blenheim Rd saved my bacon today. With Hamish, a client, they went well above & beyond the call of duty. Thank you SO much!
Source:
ReviewPush
Responded on December 5, 2019
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Riccarton Management
July 22, 2019
Had all our stuff in a unit months, great service - lovely staff! Thanks team!
Source:
Google
Responded on July 25, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Riccarton Management
July 22, 2019
Had all our stuff in a unit months, great service - lovely staff! Thanks team!
Source:
Google
Responded on July 25, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King Riccarton Management
July 11, 2019
6 of us stored our belongings here in a single unit while we were travelling overseas for 6 months.
We were helped the whole way through my Wendy, Remee and Geoff. They all made the whole process way easier than I could have imagined! Were always extremely helpful, and always available to help and answer any questions.
The unit was very affordable ($340 per month for 6 large bedrooms worth plus kitchen and living goods, etc), and they even provide a free moving truck for moving gear in! 100% will be coming back to these guys for any future storage.
Source:
Google
July 11, 2019
6 of us stored our belongings here in a single unit while we were travelling overseas for 6 months.
We were helped the whole way through my Wendy, Remee and Geoff. They all made the whole process way easier than I could have imagined! Were always extremely helpful, and always available to help and answer any questions.
The unit was very affordable ($340 per month for 6 large bedrooms worth plus kitchen and living goods, etc), and they even provide a free moving truck for moving gear in! 100% will be coming back to these guys for any future storage.
Source:
Google
May 21, 2019
Reasonable prices, great facilities, good location and a friendly team. Will definitely be my go-to if I need to store anything again!
Source:
Google
Responded on June 3, 2019
Hello Ridge, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Riccarton Management
May 21, 2019
Reasonable prices, great facilities, good location and a friendly team. Will definitely be my go-to if I need to store anything again!
Source:
Google
Responded on June 3, 2019
Hello Ridge, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Riccarton Management
September 26, 2018
My unit got broken into item's taken. 2 nearly 3 year's later and police are still investigating they also know who broke into these unit's but apparently can't charge him as they can't find the property that he took. I don't understand why they haven't done anything about this person when they have him all over the camera's taking stuff.
Source:
Google
September 26, 2018
My unit got broken into item's taken. 2 nearly 3 year's later and police are still investigating they also know who broke into these unit's but apparently can't charge him as they can't find the property that he took. I don't understand why they haven't done anything about this person when they have him all over the camera's taking stuff.
Source:
Google
September 7, 2017
Great guys to deal with, nothing a problem, highly recommend. Thanks Geoff and Wendy.
Source:
Facebook
July 26, 2017
Recommended
Really great to deal with, nothing was hard work on organising the storage unit & when we were ready to cancel as well. Great customer service, would recommend these guys
Source:
Facebook