What customers say about us
- 63 Reviews
Most Recent Reviews
- 63 Reviews
March 29, 2022
Rob at St Luke’s was helpful and efficient even though he had people waiting to be served. In future I would let people know about the one off admin fee of $20 either in bold on the website or over the phone if making enquires, it would save any hassles up front. Despite this the process was simple and so far I’m happy with the service.
Source:
Google
Responded on April 8, 2022
Hello Rnti9a, We greatly appreciate you taking the time to share your feedback with us, We'll be taking your experience into consideration as we work to improve our business and service.
Storage King St Lukes Management
March 28, 2022
Responded on April 8, 2022
Dear Ruth, We really appreciate you taking the time to share your rating with us.
Storage King St Lukes Management
February 18, 2022
Not enough parking.
Disorganised. Traffic nightmare to get to.
Not worth the bother. Go somewhere else.
Source:
Google
December 17, 2021
I've just taken out a unit. The $40 admin fee was a surprise when I went in and did the paperwork after getting prices over the phone, but the member of staff who signed me up was very helpful otherwise. The parking area is tight but no issues otherwise.
Source:
Google
Responded on December 20, 2021
Hello Nancy, thank you for your feedback. It really helps us improve our business. We appreciate you taking the time to give us your feedback.
Storage King St Lukes Management
December 11, 2021
Darren’s a good guy & i like the space
Good price, nice and simple, cheers
Source:
Google
Responded on December 17, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King St Lukes Management
November 23, 2021
Stuck overseas due to covid, and they never bothered updating my number or address when i gave it to them. Our main communication for 4 years is email so i didn't now of any problem as i recieved none. I fell a month behind mucking up international transfer dates and instead of emailing me, they messaged my estranged sister saying they would sell my belongings etc and giving her details on my contract with them.
This was not as she was on my account but that she HAS A SIMILAR NAME AND A UNIT IN THE SAME FACILITY). The texts led with 'are you related to....'.
She used this to make crazy claims to my various family members. I saw a screenshot of a text where they INFORMED her that she couldnt take ownership of all my stuff cause it wasnt in her name (that was her first request instead of contacting me which should ring alarm bells).
I emailed them and got a response, like they should have done for me. The money was in my NZ account i had just mucked up the transfer date. They could have emailed me but instead stirred up family drama and gave my personal information to another person. Then they said they did not care about breaching my privacy like they had done me a favor....
The most recent invoice i had did not show it was overdue, they quickly sent me a new one showing the missed payment but still never apologised.
I want my belongings out of there but am stuck overseas. These people are horrible, and honestly i dont think you want that much drama from your storage facility. It has been a month and it still is causing me headaches from that person.
Source:
Google
October 27, 2021
Responded on October 29, 2021
Dear John, We really appreciate you taking the time to share your rating with us.
Storage King St Lukes Management
August 16, 2021
Responded on August 17, 2021
Hi Jsk, Thank you!
Storage King St Lukes Management
July 13, 2021
I got 2 storages from here and was totally happy with their service because they helped us for urgent needs.
Source:
Google
Responded on July 14, 2021
Thanks for the great review, Kotaro. It is a pleasure to be of service.
Storage King St Lukes Management
June 17, 2021
Darren showed excellent customer service and professionalism for my storage needs. He guided me through every step of the logistical process. I highly recommend Storage king - St Lukes for your storing options whether it be short or long term!
Source:
Google
Responded on June 21, 2021
Hello Tanirose, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King St Lukes Management
May 24, 2021
Recommended
Great service at the ruakura branch. Friendly, accomodating staff, highly
Recommend it to anyone needing storage. Took the strain off us when stressed and moving home
Source:
Facebook
Responded on May 26, 2021
Hi Misah, Thank you for the great review!
Storage King St Lukes Management
April 8, 2021
Responded on April 12, 2021
Hi Rosita, Thank you!
Storage King St Lukes Management
February 24, 2021
Responded on March 3, 2021
Hi Philip, Thank you!
Storage King St Lukes Management
February 1, 2021
Responded on February 2, 2021
Hi Peter, Thank you!
Storage King St Lukes Management
January 8, 2021
Great place for storage from motorbikes Cars and household stuff in a secure building
Source:
Google
Responded on January 12, 2021
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King St Lukes Management
November 17, 2020
I like storage king st lukes because its CLEAN AND DRY AND SECURE!
I have cm back a second time to use them after tryn somewhere else ..my stereo had to be thrown away and my belongings were eithr rusting or mouldy and damp
So St Lukes storage ..im sticking with u x
Source:
Google
October 31, 2020
Best place to store your stuff safely.
Source:
Google
Responded on November 4, 2020
Dear Kurien, We really appreciate you taking the time to share your feedback with us.
Storage King St Lukes Management
October 31, 2020
Best place to store your stuff safely.
Source:
Google
Responded on November 4, 2020
Dear Kurien, We really appreciate you taking the time to share your feedback with us.
Storage King St Lukes Management
October 12, 2020
Responded on October 14, 2020
Dear Daniel, We really appreciate you taking the time to share your rating with us.
Storage King St Lukes Management
October 12, 2020
Responded on October 14, 2020
Dear Daniel, We really appreciate you taking the time to share your rating with us.
Storage King St Lukes Management
June 14, 2020
Responded on June 15, 2020
Thanks for the great review, Daniel. It was a pleasure serving you as a customer.
Storage King St Lukes Management
June 14, 2020
Responded on June 15, 2020
Thanks for the great review, Daniel. It was a pleasure serving you as a customer.
Storage King St Lukes Management
May 19, 2020
I've been a client here since June 2011 when my home went to mortgagee sale (result of 2008 economic crisis) - 100% happy this entire time, original team recommended great movers who were fantastic and everyone ever since been well awesome doesn't even begin to describe them - professional, friendly, helpful - and supportive - not just to me, community as well - highly recommend
Source:
ReviewPush
Responded on May 19, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King St Lukes Management
November 22, 2019
Not Recommended
Unfortunately I have had a terrible experience with the new manager at saint lukes storage King
He was rude towards me and doesn't seem like he's got good manager/people skills
And I saw him being aggressive towards a truck driver / client
Bring back the old manager!!
Would not recommend to any one!!
Source:
Facebook
October 11, 2019
Great service, made our shift very easy and sorted out larger unit with no fuss, cheers team!
Source:
Google
Responded on October 13, 2019
Thanks for the great review, John. It was a pleasure serving you as a customer.
Storage King St Lukes Management
October 11, 2019
Great service, made our shift very easy and sorted out larger unit with no fuss, cheers team!
Source:
Google
Responded on October 13, 2019
Thanks for the great review, John. It was a pleasure serving you as a customer.
Storage King St Lukes Management
July 19, 2019
Recommended
Awesome staff friendly and helpful - and they do so much to help feed the homeless Auckland .
Source:
Facebook
July 18, 2019
My experience with the team here has been great, very customer focused and very friendly staff.
Source:
Google
Responded on July 25, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King St Lukes Management
July 18, 2019
My experience with the team here has been great, very customer focused and very friendly staff.
Source:
Google
Responded on July 25, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King St Lukes Management
July 4, 2019
Absolutely fantastic service by the guys at St Lukes. Easy to get a unit. Highly recommend this place to get storage
Source:
Google
July 4, 2019
Absolutely fantastic service by the guys at St Lukes. Easy to get a unit. Highly recommend this place to get storage
Source:
Google
April 1, 2019
Responded on April 2, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King St Lukes Management
April 1, 2019
Responded on April 2, 2019
This is great news! We're so happy to know that you had a good experience.
Storage King St Lukes Management
March 26, 2019
I like storage king st lukes because its CLEAN AND DRY AND SECURE!
I have cm back a second time to use them after tryn somewhere else ..my stereo had to be thrown away and my belongings were eithr rusting or mouldy and damp
So St Lukes storage ..im sticking with u x
Source:
Google
April 15, 2018
Fantastic, old fashioned customer service from Kris and Landas at Storage King St Lukes. Always welcoming with a smile and the free coffee is a bonus!
Source:
Google
April 14, 2018
The staff are friendly and easy to deal with. Payments are hassle free and we are always kept informed of any changes and important information. Excellent service!
Source:
Google
April 13, 2018
Landas is the best person to work with, kris has been as much as help as Landas. The dream team. Thus far I have had the best experience with the team.
Source:
Google
April 11, 2018
Kris and Landas at St Lukes Storage are absolutely amazing!! Best customer service I have ever experienced. Keep up the great work guys :)
Source:
Google
January 18, 2018
I used this facility for 2 months when I was moving homes and I absolutely loved coming in the warehouse. Charity and Kris are welcoming and hospitable and knowledgeable. Thank you guys so much.
Cheers,
Source:
Google
