What customers say about us
- 23 Reviews
Most Recent Reviews
- 23 Reviews
May 18, 2020
Responded on May 20, 2020
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store.
Storage King Tauranga Management
May 9, 2020
Excellent service and facility , very secure.
Source:
Google
Responded on May 14, 2020
Hello Jo, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Tauranga Management
February 26, 2020
Responded on March 2, 2020
Hi peter
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Tauranga Management
February 19, 2020
Amy and team just fantastic - thank you so much for all your help over the years. Outstanding service and a first class storage facility - so clean!
Source:
Google
Responded on February 20, 2020
Hi mytytnz
Thank You for giving us a shot, and even more for leaving us this review. Being a local company, most of our customers are referred to us by existing customers Do reach out to us for any suggestions or queries.
Storage King Tauranga Management
February 19, 2020
Excellent place - one of the best I've stored at and I have moved a lot over the years! Great staff and good rates would highly recommend - Thank You.
Source:
Google
Responded on February 20, 2020
Thanks for the great review, Wayne. It was a pleasure serving you as a customer.
Storage King Tauranga Management
February 19, 2020
NOT RECOMMENDED!!! Found the people that work there are quite rude have been severely over charged by them to many times. Also found it's much more expensive then all the other storage sheds in town.
Source:
Google
Responded on February 20, 2020
Hi Tiffany, I have received feedback from management that your name does not appear on our customer data base. Please contact our offices on 03 9881 1488 if you haven't mistakenly reviewed the wrong business in order to address the issues.
Storage King Tauranga Management
November 4, 2019
Nice friendly staff, a great facility. Thanks guys
Source:
Google
Responded on November 6, 2019
Hello Nigel, thanks for the positive feedback! We're always happy to hear good things from our customers.
Storage King Tauranga Management
April 3, 2019
Responded on April 10, 2019
ot, it is with sadness we hear about this! We truly want to make a difference! Please get in contact with us via our Storage King Australia Facebook page to give us a chance to make amends.
Storage King Tauranga Management
January 22, 2019
Our family recently needed storage for our household furniture on a friends advice we contacted Storage King Tauranga, we found the service & helpfulness of the staff to be exceptional we have no hesitation in recommending this facility to any one requiring storage.
Source:
Google
January 13, 2019
Terrible service, serious damage to goods stored, abusive staff, no response from management. Don't use them!
Source:
Google
November 26, 2018
Great place - very clean & tidy - stored my parents gear for 5 years with no issues at all, definitely no flooding this area was fixed by council years ago. Would highly recommend to anyone looking for good service and great staff - thanks Storage King Tauranga :)
Source:
Google
November 22, 2018
Terrible service - site flooded, belongings damaged, abusive staff, nasty management - do not use!!!
Source:
Google
October 28, 2018
Site repeatedly floods as it is built on a flood plain!
The staff are abusive and the Manager insulting!
Do not store anything there - ever!
Use a storage facility located on higher ground with respectful staff and professional management.
Source:
Google
July 18, 2018
Not Recommended
I never seemed to be added to the monthly invoice email list and never once I have received an invoice at the start of the month. The only time I get an invoice is when I have a late fee attatched. I have rung several times to ask for the invoice to be sent to me and posted and it is still not happening. I have spoken to two seperate people who have literally laughed at me when I say their late fees aren't justified. I have now had to pay for a lawyer to step in to get late late fees wiped. The monthly fee gets paid but don't see why I owe a late fee when I never received an invoice?
Source:
Facebook
Responded on July 18, 2018
Hi Abbey,
We are concerned that your experience with our us was not up to standard and we would like to resolve this with you directly. Would you please Private Message us here (PM/inbox to protect your privacy) and provide your email address or contact phone number, so we can contact you directly.
Regards
Storage King Tauranga Management
December 5, 2017
Responded on December 6, 2017
Hi Tammy, we are the online team for Storage King and we are concerned that you have given us a one star review. If you could please give us details of any problems you encounted with the Tauranga facility will get our management to investigate. Regards.
Storage King Tauranga Management
September 18, 2017
Thanks to the team, especially Mike. You made our move much less stressful by being so flexible. We found the facility clean and tidy, and easy to access.
Source:
Facebook
Responded on September 18, 2017
Hi Debbie, thank you for kind words and the review. Regards
Storage King Tauranga Management
January 21, 2017
Thanks Storage King Tauranga really appreciated your great service when needing urgent storage for my parents. They felt well looked after and service very efficient. Will definitely use again. Highly recommend A+++
Source:
Google
January 10, 2017
I gave 1 months notice that I would be vacating the unit on 4 January when the required period is only 2 weeks, my payment was set up on direct debit and on the 30th December I was charged a full month in advance. When I emailed Storage King I received a phone call and was told they couldn't do anything about it and it was paid to the 29th January then I get an email this week wanting to know why the unit isn't empty. Storage King this unit is now paid until the 29th so that is the day it will be made available to you - I don't see why I should allow you to rent it to someone else when I have paid for it and you refuse to refund me blaming your accounting system for automatically charging me.
Source:
Facebook
June 14, 2014
Storage King Tauranga is located in an area prone to flooding. My unit has been flooded with 8" of muddy water, but Storage King have not been in touch with me, I only know because a friend of mine back home read about the flooding and checked for me.
Check the Bay of Plenty Times June 13th 2014 for an article on how this area has flooded several times.
It's a pity because it's otherwise a good place, but why would you put your stuff at risk when there are other places you can choose?
Source:
Google
Responded on February 2, 2015
Hi Fraser, During this unforseen event, we tried our best to contact all customers immediately via our head office as our communications were down at the store. We’re saddened to hear that you didn’t receive our contact, however customers who had not informed us of a change in their contact information including phone numbers and email addresses proved very difficult to track down, which is why it’s quite important that contact details are current. If you have any further questions, feel free to contacts us on 07 544 2255.
Storage King Tauranga Management
May 8, 2014
Awesome experience, Amy and the team were a great help and would gladly use them again :)
Source:
Google
April 22, 2012
Great place to stash your stuff. Peace of mind security and helpful staff.
Source:
Google