What customers say about us
(4.7 of 5)
- 42 Reviews
Most Recent Reviews
(4.7 of 5)
- 42 Reviews
March 3, 2024
Rachel W
5/
5stars
Very good service and communication
Source:
Google
Responded on March 4, 2024
Hi Rachel, Thank you for the positive feedback!
Storage King Riccarton Management
February 12, 2024
Eden N
5/
5stars
Staff were super friendly, and the space is clean
Source:
Google
Responded on February 13, 2024
Hi Eden, Thank you for the great review!
Storage King Riccarton Management
January 29, 2024
Karen S
5/
5stars
Excellent service and the storage unit is very spacious.
Source:
Google
Responded on January 30, 2024
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Riccarton Management
January 10, 2024
Gof T
5/
5stars
Clean unit, good price, helpful staff
Source:
Google
Responded on January 11, 2024
Thanks for the great review. It is a pleasure to be of service.
Storage King Riccarton Management
December 15, 2023
Alexcia C
5/
5stars
We had the most positive experience with Storage King. We were looked after by Nicky who was so lovely and helpful, the whole process was easy and seamless.
Source:
Google
Responded on December 19, 2023
Hello Alexcia, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Riccarton Management
November 17, 2023
Jonathan T
5/
5stars
Good experience. Staff explained everything and things were clear right til the end. Highly recommend
Source:
Google
Responded on November 20, 2023
On behalf of us all at Storage King, I would like to thank you for sharing this great review about our store. We love the positive feedback.
Storage King Riccarton Management
November 14, 2023
Bruce H
5/
5stars
Easy sign in, friendly staff, clean, easily accessible storage unit, thanks!
Source:
Google
Responded on November 15, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Riccarton Management
September 14, 2023
Maxine P
5/
5stars
Friendly, efficient and helpful. Highly recommended Storage King Riccarton. Very quick to reply to my enquiry and courteous over the phone. Great people.
Source:
Google
Responded on September 15, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Riccarton Management
June 29, 2023
Dave F
5/
5stars
Quick and friendly service
Source:
Google
Responded on June 30, 2023
Hi Dave, Thank you for the positive feedback!
Storage King Riccarton Management
June 29, 2023
Clay R
5/
5stars
Quick, easy, and affordable. And the people at the desk were friendly and nice to talk to.
Source:
Google
Responded on June 30, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Riccarton Management
June 22, 2023
Anika W
5/
5stars
These guys were absolutely amazing and made the whole process of moving house (which is stressful enough) so smooth and easy! Our unit was plenty big enough, and the staff made every effort to save us as much money along the way as possible. 10/10 recommend and will definitely use these guys again in the future
Source:
Google
Responded on June 23, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Riccarton Management
March 16, 2023
Kingsley T
5/
5stars
Very helpful and cooperative.
Source:
Google
Responded on March 17, 2023
Hi Kingsley, Thank you!
Storage King Riccarton Management
March 2, 2023
Loreto M
5/
5stars
Very easy and perfect location.
Source:
Google
Responded on March 3, 2023
Thanks for the great review, Loreto. It is a pleasure to be of service.
Storage King Riccarton Management
February 26, 2023
MUA M
5/
5stars
Responded on February 27, 2023
Thank you for the great review!
Storage King Riccarton Management
February 19, 2023
Alex T
5/
5stars
I appreciate their willingness to help even after working hours. Amazing customer experience, thanks a lot!
Source:
Google
Responded on February 20, 2023
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Riccarton Management
January 26, 2023
Marc T
5/
5stars
Storage King, Riccarton were so accommodating to a tough situation. I had sold my property and had a few weeks before moving into my new property. They had 1 unit big enough but they were using this one themselves. They emptied this unit allowing us to move our gear in and they were only to happy to do this. Great service, great insurance approved storage unit and very obliging staff
***** FIVE STARS *****
Source:
Google
Responded on January 29, 2023
We love hearing that we kept our promise of being The Kings of Storage, Moving & More! Thank you for your review.
Storage King Riccarton Management
January 23, 2023
Liisa W
5/
5stars
From start to finish I cannot fault these guys and their awesome service. My daughter needed to move out of her dorm and store her gear for a couple of months. She packed everything up and for an extra $65.00 they collected it all and took it to the unit. They gave her the keys etc and talked her through how it all worked. I paid for it all online and she gave the return date.
I contacted them a few days before her return and they gave a window if when to show up to open the unit and again they delivered it to her new flat for $65.00. You couldn't get a mover for anywhere close to this price and I looked.
They were friendly and went above and beyond to help her and make it all less stressful and overwhelming and I cannot thank them enough.
I cannot recommend these guys and this company enough.
5 stars plus
cheers
Source:
Google
Responded on January 24, 2023
Hello Liisa, thanks for the positive feedback! We're always happy to hear good things from our customers and we appreciate the time taken to post this review.
Storage King Riccarton Management
October 17, 2022
Terry R
4/
5stars
Good and helpful generally.
Source:
Google
Responded on October 18, 2022
Hi Terry, Thank you for the great review!
Storage King Riccarton Management
September 4, 2022
Neil N
5/
5stars
Magnificent to deal with. Very quick to provide the details and how to use the facility, and to assist with your storage requirements. Thomas was terrific and went through all that was necessary. Would certainly highly recommend using this company, they will not disappoint. Thomas will assist you just the same way he did with me. Please use them.
Source:
Google
Responded on September 5, 2022
Dear Neil, We really appreciate you taking the time to share your rating with us.
Storage King Riccarton Management
August 9, 2022
Chris H
4/
5stars
Responded on August 9, 2022
Thank you Chris, we will work to continuously improve our business and services
Storage King Riccarton Management
July 1, 2022
Megan D
4/
5stars
Firstly the website was very user friendly when I went to book my storage unit. Easy instructions to chose what size and price and then book and pay for your unit
The only issue I had was once I had booked and paid for my unit I never heard what I should do next either via email or phone until I made contact!
When I did go into storage King to sign paperwork etc, the guy whom I dealt with was very friendly, informative and helpful, even showing me where my storage unit was!
I am very happy with the service I received at storage King and reasonable prices too!!
Source:
Google
Responded on July 5, 2022
Hi Megan, Thank you for providing us with your feedback, we will work to continuously improve our business and services.
Storage King Riccarton Management
May 8, 2022
Ellen H
5/
5stars
Responded on May 30, 2022
Hi Ellen, Thank you!
Storage King Riccarton Management
March 20, 2022
Ricky C
5/
5stars
Responded on April 8, 2022
Hi Ricky, Thank you for the positive rating!
Storage King Riccarton Management
February 8, 2022
Hayden M
5/
5stars
From absolute first contacts until I got my items into the unit Tristan and the team have been absolutely phenomenal. Extremely accommodating and tending to the needs of the customer they left me with a very good customer experience and made the difference in my choice of storage providers I would happily use their services time and time again as they have proven themselves to be nothing but the best thank you for the extra effort when staying late to insure my unit and signup were hassle-free. Honestly some of the best customer service I have experienced among many different fields I work in. I look forward to dealing with you again shortly.
Source:
Google
Responded on February 9, 2022
We are glad you enjoyed your experience at Storage King Group. Please visit us again soon and thanks for your review.
Storage King Riccarton Management
December 22, 2021
Gay W
5/
5stars
Responded on January 18, 2022
Hi Gay, Thank you!
Storage King Riccarton Management
October 21, 2021
Hope T
1/
5stars
I had my stuff with these guys for a few months and the units are not secure from dust and dirt so make sure you cover all your couches and beds! My moving company said he had never seen so much dust in a storage unit he's picked up from and said I should take pictures. When I rung them to explain they said it's not their job to help me it's all handled by a third party insurance company and I have to pay a fee to make a claim etc. They didn't seem to understand what I was asking or want to help me, just kept saying they don't deal with these problems etc. ALSO they couldn't even email me a final invoice total for what I owed them (they sent me a weird screenshot), I had to pay them a different way that I had been paying them the whole time seemed really odd. Then didn't send me a single conformation of my payment so I have no idea if they got it. Pretty casual practices for a big company I would avoid these guys it's so expensive for what you actually get.
Source:
Google
September 22, 2021
Rob S
5/
5stars
Responded on September 27, 2021
Hi Rob, Thank you!
Storage King Riccarton Management
June 7, 2021
Ashleigh F
5/
5stars
Responded on June 9, 2021
Hi Ashleigh, Thank you!
Storage King Riccarton Management
January 27, 2021
RHETT J
5/
5stars
After ringing all the other storage company's I rang u guys n Steve.(I'm sure it was Steve lol) was amazing! Great no fuss service .even a cold bottle of water .it was so hot..some free box's too!!! Highly recommended to ally friends n whanau!!
Source:
Google
Responded on February 2, 2021
This is great news! We're so happy to know that you had a good experience. Thank you for your review.
Storage King Riccarton Management
September 4, 2020
ARIZ B
5/
5stars
Responded on September 7, 2020
Dear KiNoy, We really appreciate you taking the time to share your rating with us.
Storage King Riccarton Management